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Free Delivery on orders over £250 Inc VAT to all WV Postcodes and DY3 Postcodes.
Small items such as door furniture, locks and latches, sealants etc... we normally deliver nationally using a carrier service.
Items such as bricks, blocks and sand are not suited to go on a carrier are delivered on our fleet of 30 specialist lorries. It becomes uneconomic for us to deliver such items if the delivery is further than about 30 miles from our Wolverhampton depot, so unfornunatly we have a limited delivery area. The charge for lorry delivery is dependant on the value of the goods and the location. This is automatically calculated when you place an order.
If your order contains large and small items, we will delivery it together in a single delivery. As such, any basket that contains a large item can only be delivered within our standard delivery area.
We deliver between Monday & Friday (excluding some bank holidays), so please check with our sales team before you place an order if you need it quicker than our normal deliver times (these are stated in the basket section).
Where we are delivering on our own vehicles please allow at least 2 business days before delivery. We will contact you to confirm the delivery day on the number you provide with the order.
Always ensure you have the goods on site at least a day before the builder is due to start. We put a huge amount of effort and resource to ensure we deliver on time, but delivery times cannot be guaranteed.
All the items on the website are available from the Wolverhampton depot over the counter. The prices available from the depot may vary from the website prices.
All CASH SALE customers must have a valid invoice/receipt as proof of purchase for goods to be returned and will be subject to a minimum of a 15% restocking charge on all stock products. We do not in any circumstance allow returns on boilers.
Goods ordered as specials from manufacturers (not stock items) cannot be returned for credit under any circumstances.
Stock items which are to be returned for credit must be returned to store within 30 days of purchase in good condition and a 15% handling charge will be made.
For stock items over 30 days a 25% restocking charge will apply, with approval from a Director and must be in a resalable condition. Any goods over 90 days old, cannot be returned.
Goods cannot be returned by our transport unless necessary collection note has been issued and a collection charge levied of at least £30.00 plus VAT.
Where the Company orders goods from a manufacturer to be made to the customer’s own specifications, the Customer will be liable to recompense the Company for the cost of such goods if through no fault on the part of the Company, the goods are no longer required by the Customer due to incorrect specifications being given by the Customer to the Company or any other cause.
The customer shall inspect the Goods immediately on delivery thereof and shall within 14 days from such delivery give notice to us of any matter or thing by reason whereof the customer may allege that the Goods are not in accordance with the order. If the customer shall fail to give such notice the Goods shall be deemed to be in all respects in accordance with the contract and the customer shall be deemed to have accepted the Goods accordingly.
Carvers Building Supplies Littles Lane Wolverhampton WV1 1JY
T: 01902 577000E: email@example.com